Thanks for purchasing our products at www.dvd-x.com

Cancellations : It is possible to cancel an order that hasn’t already been shipped out to you, If you wish to cancel the order before its shipped then please email us dvd-x@mail.com. Unfortunately we are unable to cancel an order once its been flagged as shipped.

Refunds:

In order to be eligible for a refund, you have to return the product within 30 calendar days of

your purchase. The product must be in the same condition that you receive it and undamaged in

any way.

After we receive your item, our team will inspect it and process your refund. The

money will be refunded to the original payment method you’ve used during the purchase. For

credit card payments it may take 5 to 10 business days for a refund to show up on your credit

card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days

have passed, you will not be eligible for a refund.

Please send your item to the following address –

PM Trading (Returns Dept.)

88 Queen Street

Sheffield

South Yorkshire

S1 2FW

United Kingdom

Any questions then feel free to contact our customer service team using the email on our homepage or the contact form.